Data Controller
In accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data, your personal data is processed by Koreanko, acting as the data controller, within the scope described below.
- Title: Koreanko
- Email: info@koreanko.com
- Website: koreanko.com
Categories of Personal Data Processed
- Identity: First name, last name.
- Contact: Email address, phone number.
- Address: Delivery and billing address.
- Order and transaction: Order details, amount, campaign, return and cancellation records.
- Payment transaction record: Payment status and transaction number. Your card information is processed by PayTR and is not stored in our store.
- Transaction security: IP address, cookies, and device information.
- Customer requests: Messages, complaints, and requests you send us.
Processing Purposes
- Receiving, confirming, preparing, and delivering orders.
- Processing payments and preventing fraud.
- Issuing invoices and fulfilling legal obligations.
- Managing returns, cancellations, and customer requests.
- Providing an authenticity verification service.
- Ensuring information security and improving the website.
- Sending campaign and promotional messages only if you have given your explicit consent.
Legal Reasons
Your data is processed under Article 5, paragraph 2 of the Law for the following reasons: being directly related to the establishment or performance of a contract (clause c), fulfilling the legal obligation of the data controller (clause ç), being necessary for the establishment, exercise or protection of a right (clause e), and legitimate interests provided that it does not harm the fundamental rights and freedoms of the data subject (clause f).
Explicit consent is only required for commercial electronic messages within the scope of Law No. 6563 on the Regulation of Electronic Commerce and can be withdrawn at any time.
Recipients to Whom Data is Transferred
- Shipping: PTT Kargo and Kargonomi, requiring name, phone number and address information for delivery.
- Payment: PayTR, for processing the payment.
- Infrastructure: Cloudflare for hosting and securing the site. This service may include the transfer of data abroad; the transfer will be carried out in accordance with the conditions set out in Article 9 of the Law.
- Email service: Service providers for sending order and information messages.
- Public institutions: Public institutions and organizations authorized by law.
Addition Method
Your data is collected electronically through the website, order form, cookies, email and contact form.
Storage Times
Your data will be retained for the duration required by the purpose of processing and for the retention periods stipulated in the relevant legislation. The retention periods specified in tax and trade legislation apply to invoice and commercial ledger records. At the end of this period, your data will be deleted, destroyed, or anonymized.
Rights of the Data Subject
According to Article 11 of the law, you have the following rights.
- Find out if your personal data is being processed.
- If it has been processed, request information about it.
- To ascertain the purpose of the processing and whether it is being used for its intended purpose.
- Knowing the third parties to whom it is transferred, whether domestically or internationally.
- Request corrections if it is incomplete or incorrectly processed.
- Requesting its deletion or destruction within the framework of the conditions stipulated by law.
- Requesting that third parties to whom the correction and deletion processes were communicated be notified.
- You can object to an unfavorable outcome resulting from the analysis of processed data by automated systems.
- You have the right to claim compensation for damages you have suffered as a result of an unlawful act.
Application Procedure
You can submit your applications regarding your rights, along with information that will identify you, to info@koreanko.com. Applications will be processed within a maximum of 30 days, depending on the nature of the request.
If you are not satisfied with the response to your application, you reserve the right to file a complaint with the Personal Data Protection Board.
Last update: November 5, 2026
This text is a translation for informational purposes only; in case of any discrepancies between the Turkish text and the translation, the Turkish text shall prevail.